Effective January 28, 2018
These terms & conditions govern the terms under which you may access and use the Pesaline Limited website. They explain many of your responsibilities to us, and our responsibilities to you, how and when our contract with you can be terminated and the extent of our liability to you. By using the website, you agree to be bound by these terms and conditions. In these Terms and Conditions, the terms “Pesaline”, “we”, “us”, and “our”; refer to Pesaline Ltd
CHANGES TO OUR TERMS
We may amend Our Terms from time to time, for example in order to comply with changes in the law or regulatory requirements or due to changes in market conditions. If we make any change to Our Terms, we will notify you either through email and/or by posting a notice on our website. We will also make available the revised version of Our Terms on Our Website. We will also inform you of the date from which any change is to take effect (“the Effective Date”). Changes that we make to Our Terms will normally only apply to Transactions made after the Effective Date unless a law requires them to apply to all transactions
LANGUAGE AND APPLICABLE LAW
Our Terms are written in the English language which shall also be the language of all communications between You and Us. Pesaline Ltd is a company registered in Canada and therefore, Our Terms are governed by and shall be interpreted in accordance with the laws of Canada . Any disputes between You and Us relating to Our Terms will be dealt with in the courts in Canada. As a money service business we are registered with the Financial Transactions and Reports Analysis Centre of Canada, with Firm Reference Number xxxxx
YOUR RESPONSIBILITY TO US
Before you make transfer requests, you must first register with us. In order to complete your registration, you must provide us with all the details we require from you, including details relating to your identity and proof of address and any other information we may require from you to enable us to complete our anti-money laundering process. If you do not use Our Services for 4 (four) years, you may need to re-register with us.
Legal Requirements On UsYou will promptly supply us with all information and documentation which we may ask you for at any time to enable us to comply with any legal requirements on us relating to Our Services, including as required by The Money Laundering, Terrorist Financing and Transfer of Funds.
Prohibited TransactionsYou must not use our service as a channel for any illegal activities such as Money Laundering, Terrorist Financing, Fraud etc. You must use our service in accordance with the laws of your jurisdiction, some of which Pesaline may not be aware, depending on the country from which you are accessing our website.
PasswordIt is your responsibility to keep safe any password or other security features you may use enabling you to access any part of Our website or app.
Information AccuracyYou are responsible for the completeness and accuracy of all information you provide to us at any time. You must update all your personal information (the information that we use as proof of your identity and which you provide us when you sign up) within two months of it changing
Fraud or Fraudulent ActivityYou will be liable to us for all losses which we suffer or incur relating to any fraud or fraudulent activity by you at any time.
CIRCUMSTANCES BEYOND OUR CONTROL
We are not liable to you if we are unable to perform any of our obligations to you or our performance of any of our obligations is delayed due to any circumstances outside of our reasonable control, including (without limitation) fire, flood or storm, war, riot, civil commotion, siege, security alert, act of terrorism or any resulting precautionary measures taken, act of vandalism, sabotage, virus, malicious damage, compliance with any statute, statutory provision, law, governmental or court order, the actions or instructions of the police or of any governmental or regulatory body which authorises us to perform Our Services, cut or failure of power, failure of equipment, systems or software or internet interconnectivity or the occurrence of any extraordinary fluctuation in any financial market that may materially adversely affect our ability to complete money transfer or your ability access our services.
THIRD PARTY SERVICE PROVIDERS
Pesaline uses third party service providers in some Destination countries to complete money transfers to your recipients. Examples of third party services used by pesaline are the mobile money service providers in Kenya. Pesaline is not responsible for whatever happens after we have sent money to your recipients through these service providers. For example, we cannot reverse the transfer once we have transfered the money to your recipients' mobile wallet; we have no control over the service fee the mobile money service provider may charge from your recipient
Pesaline Limited, a company registered in Canada with Incorporation No. 1060323-6, and also registered with Financial Transactions and Reports Analysis Centre of Canada (FINTRAC)
For any questions, contact Pesaline customer service
104 14507 Miller Blvd, Edmonton, AB, Canada, T5Y 3A8